Dispatch Notes
Field notes from DFW operations
Thoughts on towing, dispatch, fleet operations, and building a motor club from scratch in Dallas-Fort Worth.
OperationsMarch 2025 · 4 min read
Why We Pay Drivers 80% — And Why That Number Matters
Most motor clubs and dispatch networks pay drivers 50-65% of each job. We pay 80%. Here is the thinking behind that decision and why we think it is the right model for DFW.
Read more →For FleetsMarch 2025 · 5 min read
What Fleet Managers Should Demand From Their Tow Dispatch Partner
Most fleets accept mediocre dispatch as a fact of life. It does not have to be that way. Here is what to actually expect — and demand — from any dispatch partner you work with in DFW.
Read more →IndustryFebruary 2025 · 6 min read
The DFW Towing Market: Fragmented, Underserved, and Ready for Change
Dallas-Fort Worth is the fourth largest metro in the US. Its towing and roadside market is enormous — and still operating like it is 2005. Here is what we see, and why we started here.
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